Date: 22nd February.
To,
Sutirtha Bhattacharya IAS and Ajay Jain
Chairman & Managing Director
TRANSCO,
Andhra pradesh.
Attention: K.Vijayanand IAS,
Respected Sir/Madam,
My name is Dr. Sushant and I am a resident of Flat # 205; Tanmayee Residency; Friends Colony, Puppalguda Village, Rajendra Nagar, R.R.Dist in the surrounding area of prestigious Manikonda project and Gachi Bowli in Hyderabad. We get the electiricity from the Ibrahimpatnam Substation in the R.R Dist and when ever there is a light rainfall or wind blows the elecricity goes off and there would be hardly any one available to take up the complaints or resolve the issue. The issue happens again and again and the residents of the whole locality have to stay powerless for about 48 hours at a stretch with out power or water for domestic use. There is no drinking water in this locality which worsens the matters a lot more. The residents are totally dependant on the borewell water and without power there is not even a drop of water for drinking or cooking. When tried to contact the Fuse of call there will be no one to lift the call or the phone seems to be placed aside as to not to disturb them. Non of the authorities are ever interested in making any arrangements in listening to the customers grievences. All they know is to make the customers pay hefty bills which keep soaring from time to time but they hardly are bothered about the service they provide. Please have some insight into the matter sir and I will be obliged if you could escalate the matter to the concerned authorities and get this solved.
I am paying the dues very promptly before the due date only. If I am sincere about the payment of my monthly used, then what is the problem with APTRANSCO, Why they are not giving prompt the service to me?
It is the AP TRANSCO right to give the service. I am a consumer and paying for the service given.
I request you to please help me on my problem. Expecting for a positive and speedy action.
Thanking you,
yours truly,
Dr. Sushant
Flat # 205; Tanmayee Residency
Friends Colony, Puppalguda Village,
Rajendra Nagar, R.R.Dist.
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