I have a Bharat Gas connection No. 26439 with Vighneshwar gas agency at Koparkhairne, I booked an order for a refilled gas cylinder on 15th April Agency office told me to have delivery on Monday 19th April, BUT the delivery vehicle has approached for delivery on saturday 17th April. I was not their at home because I have to take my baby to a doctor and the home was locked.
On return my neighbour told about the LPG delivery van's visit. Immdediately I contacted the agency about the preponement of vehicle; the officer at desk agreed their mistake and promised to deliver it on Sunday, 18th April. This promise is not follwed, so I contacted them asking for a refilled cylinder.
Then I was being told that A cylinder was delivered to me on the same day i.e.17th Saturday, to somebody else. How come my cylinder be given to somebody else?
Why my legitimate demand is not served?
empty cylinder is still with me at my residence.
I request to look into this matter and take necessary steps.
0 comments