Dear Sir / Madam
wish to introduce as a bank employee. I had contacted your Gas Dealer
M/S Excel Gas services, Plot #100, Shiv Pooja, Sector - 29, Vashi, Navi Mumbai to get a gas connection 15dyas back. initially they denied my application stating that I will have to purchase new burnor (shigadi / stove) from them only otherwise they won't provide new connection.when I asked them to give these things to me in writing they got afraid and told me that their mechanic will visit to my place for insepection. I have contnuously followed with them for next 10 days, However no body turned up. It is only on last saturday (25th Sept'10) one of their mechanic visited to my place for inspection and told me that as I am staying in the same building connection can be provided even in days.
As per his instuction I have visited the dealer on 28th morning (Tueseday) to submitt my documents and pay the charges. However I have been told by their staff that they have stopped giving any new connection. when I asked for clarification on of their staff called Asha Shelar started abusing me and asked me go to any other dealer as they will be not entetaing any new connection as there are already lot of orders are pending with us.
I here by request you to take my complaint against this dealer. and I am also afraid that this agency must be selling these cylender on black to direct cusomer higher price as every day I can see lot of customer querrelling with them for cylender.
I hereby humbly request your goodselves to take stict action against this dealer.
Regards,
Renice Shetty
91 9820847683
402, Shiv Pooja, plot # 99,
Sector-29, Vashi,
Navi Mumbai.
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