From my previous employer some documents was couriered through Blaze Flash vide their POD no. 203016286 dt.06.10.10. Till this time I have not received the document. When I checked with BlazeFlash Tracking system, I was shocked to know that the consignment was delivered on 09.10.10, but actually I have not received it.
When I called their customer cell, they simply said that the courier has been delivered and without providing details about where it was delivered. Even afer repeatedly calling to customer cell, they said that they need to check with the delivery boy and asked me to call them next day. On the next day also I got same reply.
When I called their senior person, then also I got irresponsible reply. Even after mail communication with their senior persons, nothing happen.
I really don't know where the document has gone. I have attached below the email correspondence I had with the Blazeflash personnnel.
*****************************************
fromSamuel John Victor
toBANGALORE
ccSachinaggarwal,
[email protected],
[email protected],
[email protected]
dateThu, Oct 28 at 10:50 AM
subjectRe: Fw: POD No. 203016286 not received
mailed-bygmail.com
hide details 10:50 AM (40 minutes ago)
Dear All,
Neither I have receive my document Nor any updates from you side.
Expecting your replay from you.
Regards
SJ.Victor
- Hide quoted text -
On Wed, Oct 27 at 3:56 PM, Samuel John Victor wrote:
Sir,
Good, atleast after 20 days, you are able to give some reply. Thanks for the same.
Still awaiting the issue to close.
Regards
SJ.Victor
On Wed, Oct 27 at 3:50 PM, BANGALORE wrote:
Dear Sir,
We would like to inform you that we have informed our delivery agent and he will be clearing this problem by today.
Regards,
Atam Prakash Jadon
BFC-Bangalore
&-- Original Message &--
From: Samuel John Victor
To: Sachinaggarwal
Cc: [email protected] ; [email protected] ; [email protected] ; [email protected]
Sent: Wednesday, October 27 3:31 PM
Subject: Re: Fw: POD No. 203016286 not received
Sir,
If the consigment is received by me, then why should I write to you and ask about the consignment. I know that your system is showing delivered, but I dont' know where it is delivered by you people.
Please investigate and kindly try to track my consignment.
Sorry, hereafter I never recommend any of my friends to use BlazeFlash courier in future.
Awaiting your reply.
Regards
SJ.Victor
On Wed, Oct 27 at 3:24 PM, Sachinaggarwal wrote:
&-- Original Message &--
From: BANGALORE
To: Sachinaggarwal
Sent: Wednesday, October 27 3:24 PM
Subject: Re: POD No. 203016286 not received
Respected Sir,
The subjected consignment has been delivered as on 09 oct
Regards,
Atam Prakash Jadon
BFC Bangalore
&-- Original Message &--
From: Sachinaggarwal
To: Banglore
Sent: Wednesday, October 27 3:18 PM
Subject: Fw: POD No. 203016286 not received
updation plz...
&-- Original Message &--
From: Samuel John Victor
To: Sachinaggarwal
Sent: Wednesday, October 27 2:50 PM
Subject: Re: POD No. 203016286 not received
Dear Mr. Sachin,
I have not received any information about my consignment. I have called you customer cell in bangalore and delhi. But no reply / information
Request you again to please, please help.
Regards
SJ.Victor
On Tue, Oct 26 at 1:13 PM, Samuel John Victor wrote:
Dear Mr. Sachin
From: Trident Information System Pvt Ltd.
M31 A M-Block Market
G.K. II, New Delhi
To: M.Samuel John Victor
83/2 Kadirappa Road, 5th Cross, Cox Town Bangalore - 560005
Your tracking system shows that the POD has been delivered, but till now I have not received it. Also I have called your Customer Care. They are unable to provide any information about the document.
Pls help
Regards.
SJ.Victor
0 93439 16376
On Tue, Oct 26 at 12:48 PM, Sachinaggarwal wrote:
c/nee address plz...
&-- Original Message &--
From: Samuel John Victor
To: [email protected] ; [email protected]
Sent: Tuesday, October 26 12:11 PM
Subject: POD No. 203016286 not received
Dear Mr. Sachin Aggarwal,
Sorry to write this mail directly to you.
On 06.10. a document was couried to me vide your POD No.203016286, but still I have not received the same. I have called your offices in bangalore as well as delhi and got no response till.
Please can you instruct your team to look into this issue and resolve at the earliest.
Thanks and regards
Samuel John Victor
0 93439 16376
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Please help.
Regards
Samuel John Victo
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