Inconsumercomplaints.com » Construction & Repair » Review / complaint: BSES - Wrong case of electricity theft and tampering | News #141527

BSES
Wrong case of electricity theft and tampering

To,

BSES Officer

IP Extn, Substation No:5

Delhi

Dear Sir

With refererence to your showcase notice logged against us for CRN NO : 1220055239 for tampering and theft of eletricity by use of alleged coil/remote in the meter, which we donot accept. There has been a wrong complaint and forcefull notice being levied on us. The case happened when one of your reading checking executive came to our premises in first week of Nov and checked the reading and left but came again the very next day. On enquiring, he said that yesterday his instrument was not working and today he will take the reading again. Just after he connected his instrument he disconnected it immediately and walked off the house. My mother who stays alone at home verified the meter which she discovered was suddently not displaying any thing on the screen. He ran and called back the executive and said him to check what has he done to the meter and complained him for his mishandling. The executive was very normal and said this usually happens, and their is nothing to panic. You have to just submit a request application in the BSES office and the meter will be changed. As guided we very next day filled the application at BSES Office krishan nagar and deposited the asked amount of Rs. 50/- and the meter got replaced in the same week and they took the old meter for lab testing and said the report will be couriered to your house.

After 4-5 months on 5th May suddenly your few BSES officer came to our house and raided the premises when my mother was alone at home. They gave us the show case notice and claimed that the lab report says we have tampered the meter and charged the electricity theft case aganist us. This is truly un beliveable and not acceptable where in a genuine citizen who regularly is paying his bills from past 19 years and is always abiding the rules of BSES is treated and threatned. We have no good reason to do such tampering where our usage of electricity is very nominal and we donot have any heavy appliances or machines/commercial usage to do..Our code of conduct is the society is true and reliable. I henceforth request you to please take back the charges/panelty being charged on us and look in to this matter.

Thanks & regards

Supneet kaur

9810114326


Company: BSES

Country: India   State: Delhi   City: East Delhi

Category: Construction & Repair

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google