Some time back I have purchased FABER COMPANY CHIMNEY AND STOVE. Recently suddenly Chimnney falldown and got damaged as well as stove also.
I gave complaint on 24.05.11 vide Complaint No. 1105110021. On receiving my complaint, somebody from Faber companyt had come, inspected and took some photgraphs of damaged Chimney and stove also. He said he will report to his office immediately with these photos and company will respond within 48 yrs. But nobody has turned back. It took already nearing two months time. The technician who has come on that day was expressed his opinion, the Chimney not properly fixed in the hooks provided for, instead of that Chimney has fixed on Nails, which were supporting for hooks. Due to weakness in strength that Nails got bend and Chimney was fallendown and got damaged.
Life Long Guarangee papers also he took along with him. But nobdy turned so far.
If such a situation, if somebody may not responded within stipulated time, I will follow legal procedure.
C S Rao
Plot No.31, Vasanthanagar Colony,
Kukatpally, Hyderabad-500 085
Mob: 9618 899 899
..
0 comments