Hi All,
Well, there is nothing good about it, but Supertech have enhanced thier performance as a flagship bearer company for cheating customers and making as worse building as possible on this motherly planet Earth. They should be given an award by President of India for spoiling the definition and meaning of construction business.
I am a resident of Emerlad Court and below are my before and after possession experiences:-
Before Possession:-
While the construction was going on for my tower, I had to regularly go to visit the site to check the status to explain them the basic tasks like to complete the painiting before putting the wooden flooring (common sense eh...) in great detail to the Project Manager at that time (Now fired due to ego clashes) and that PM was not even aware of which task will be up next and directly use to give the contact numbers of all the vendors / department heads for follow -up. I had to literally follow up with each and every civil department to know wat task will be followed by wat and to explain if the quality was not good. why would I go for a builder flat in the first place if I have to myself follow up. They even enforced the color of woodwork on us while they showed and promised something else.
After possession:-
Everything they have put on the flat after the basic infrastructure has flaws:-
a) Level of floor tiles bathroom- All the bathroom water level is incorrect. I have given at least 10 demo of the problem to a number of people from Supertech. No one takes care. The excuse given is that it is not waterlogging but wet tiles. Now, anyone knows the difference at Supertech? Sometimes they say tiles have finished off in store.
b) Wooden Flooring:- The wooden flooring in all bedrooms has inflated and its level is not correct. It seems as if I am taking a route to hill station. No one cares. Their Vendors come and asks for money to resolve the issue.
c) Seepage- There is seepage in at least 5 places, paint is falling - no one cares
d) Locks - All the locks in bathrooms are broken, no one cares
e) Virtified tiles in dining and drwaing area are either broken / uneven / not-levelled - No one cares
f) Wood work - All the wood work taken by Supertech is of no use - Not even a single door of cabinet in bedrooms closes. The modular kitchen's doors either get stuck with the cemented slabs or are broken.
g) POP levelling is not done before paint and all the paint looks like layers of mud not levelled.
I have really lost the peace of mind I had before buying a flat with Supertech.
Everyone from their maintenece staff to their vendor are willing to work if you pay from your own pocket while to get a Geyser, RO installed in my home which is what they claim is part of maintence service, I had to follow up for 3 months, same thing for installing an electrical switch and that too when I am paying Rs. 4000 pm as maintenace fee. Only post possession problems they understand is when the wall of your home is falling or water is contineously flowing from the house above your flat to your flat and they do not have any I really mean any sense of aesthatic beauty they claim to posses in their ads. I talked to their previous PM (while he was their PM before being fired) about these issues he said "Sir agar haath se rasgulla bhi banao wo bhi tedha hota hai" about POP not done correctly, about tiles water level he said "Sir agar nahaao to bhi paani khud se nichodna padta hai" while I have seen that guy not doing any work, not checking the quality of work done in flats and the only thing he was interested in doing child sexual abuse in his office.
One of their VP lended a helping hand to my problems but just after 2 calls he said I am too busy with other things and i can't track the each and every flat.
I do not know where to go now...
The baseline is never go for the quality of this builder named Supertech based upon my horrified experience.
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