Myself Sabyasachi Roy, purchased a Pure it Compact model: RPBC100001386 from a kirana store and when I am going to change the battery of the purifier, there is no reply from your customer service desk. Everytime I am calling to them and they are showing to distributor/deler... what is this??? If, you are launching any new product to the market, there should be a proper information to your customer service people.
By the name of HUL, I purchased the product... but, after purchasing only I can understand..what mistake I did!!!
If any person is reading my mail, expect a proper action on it.
I complained there & my Customer ID code is :1928855422.Again customer service representative Ms. Raksha gave me an address of a distributor & thats...
Bhairav Electronics
Rama Bhavan, Shop no:1,
station road, near Bhayander station. Bhayander (W)
When I went there yesterday, the person told me he will bring it, but Rs.250/ above will be the charges, where as the original price is Rs.175/...tell me, if Company can't provide the parts to the customers, why they are selling the product???
My home address : 101, Vandana Galaxy. Amrutwani Satsang Marg. Opp to Hema Residency. Bhyander (W). Mumbai-401101.
Contact no : 9022883935 (Sabyasachi Roy)
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