This is regarding the forceful sale of stove by Maruthi Gas Co in HSR layout Bangalore (behind HSR BDA complex).
I had booked for a new HP gas connection on 9/9 (registration ref. E5781293, wait list no. 163) and was called today as the connection was available. When I visited the company, I was told to buy stove along with other accessories. I humbly mentioned that I already have a stove manufactured as per the industry standards and I would need only the gas connection. Proprietor Mrs. Nalini Kumar wasn’t there, but her husband had assumed the position and informed that I would get connection only if I buy the stove. He denied the connection completely if I don’t buy the stove. The manager Mr. Aaresh too was very rude and was not ready to provide information on formal route of getting a connection without stove. I’ve also seen a strange practice of forcing the customers to buy the stove and then making them sign the document mentioning that they were not forced to buy. This is totally unethical and criminal.
Regards,
Parag Phadnis (9886646643)
I noticed that the manager and the husband of the proprietor were practically forcing all the customers who had come there to buy the stove. Through the MRTPC notification, HP has clearly mentioned that it is not obligatory to purchase the stove from dealers/distributors. But this is not being followed in Maruthi Gas Co. Such activities are spoiling the name and fame of Hindustan Petroleum Corporation Limited. Hence I request you to please have a look into this issue.
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