I am harassed by the service provider of Indane GAS, since last 4 months. We have to spend 10-15 days without gas in spite of having two cylinders. Facing the following problems regularly :
I am living in Kanpur - Uttar Pradesh and your agent's agency name is - Chakeri Gas Service, 222, SADANAND MARG, AHIRVAAN, G.T.Road, Kanpur.
I am putting this complaint according to my booking of cyl. on 10/10. My customer number is 4974 and booking number was 78 on that day.
Please look in matter and do needful for following:
1. Very much delay on GAS service. Took almost 20 - 25 days for Gas supply from the date of booking. After delivering one cylinder they normally take 30 days for booking of next cylinder.
2. The telephone line is always engaged & normally have to go physically for Gas booking / any other query.
3. The behavior & attitude of service provider is very very rude and they are challenging customers telling the customers to do whatever they want to do.
4. Making Cylinders non available to customers for 20-25 days duration after booking date and asking/forcing customers to buy cylinder in black @ 500.
5. Now a days marriage season is running so your valuable agent is supplying cylinder in black and its proven by many customer on them but they said you can do whatever you can.By this you and your agent making money but what about us, who is your permanent customer.
Is this the " Indane Gas " treats its customers? I have never faced such harassment from any supplier like this before. Additionally, would request for a stern action against this defaulter - Gas distribution agency.
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