Dear Sir
Complaint is aginst Indane Gas Agency:
A Man who delievers the gas cylinder at home is supposed to provide the cylinder in appropriate form i.e. cylinder should not leak. Today he provided the cylinder which was leaking, when my mother objected on it, then he responded 'itni leakage se kuch ni hota, lena ho to lo nahin to rehne do, khud godown jake le aayo'. Is this the way that how delievery men are being trained in Indane Gas? Last time also I went on my own to gas godown to get the cylinder changed. Where are the security & quality check norms?? How can the management be so relaxed on the service of this sensitive product?
They are suppose to satisfy customer and when customer is proving that there is a leakage in cylinder by putting water on cylinder nob, even then he is not ready to accept it, rather arguing in a rude manner. If some mishappen occurs because of that small leakage content which can be seen, then who is responsible?
Kindly look into matter and take appropriate action.
Regards
Neeraj Kumar Bhatt
HJ-254, BRS Nagar,
Ludhiana. Punjab
Mobile: 9316314777
Email: [email protected]
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