SIR,
ARAVIND GAS, (Indane distributor) POOJAPPURA, THIRUVANANTHAPURAM ph.0471 2349322
NON DELIVERY OF REFILE CYLINDER CONSUMER NUMBER 19845 - UNNIKRISHNAN.B
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I HAVE BOOKED FOR THE REFILE CYLINDER ON 22 NOVEMBER BUT HAVE NOT YET BEEN SUPPLIED WITH THE REFILE CYLINDER SO FAR .
IT WAS INFORMED, ON ENQUIRY ON TUESDAY, THE 21ST DECEMBER THAT THE CYLINDER WILL BE SUPPLIED ON WEDNESDAY, THE 23RD DEC.
BUT YOU HAD NOT DELIVERED THE REFILE CYLINDER.
THE ASSURANCE GIVEN TO MY ENQUIREY ON 23 WAS THAT THE CYLINDER WILL BE SUPPLIED ON THAT DAY ITSELF.
THE VERY SAME ANSWER WAS RECEIVED FOR MY QUERY ON 24TH, 25TH AND TODAY.
DESPITE YOUR ASSURANCES THE DELIVERY OF CYLINDER HAD NOT TAKEN PLACE.
IT MAY BE NOTED THAT MY WIFE OR SON HAD TO WAIT AT HOME POSTPONING SOME URGENT PERSONAL/ FAMILY MATTERS EXPECTING THE ARRIVAL OF 'ASSURED' SUPPLY OF GAS REFILE CYLINDER. SIR, PLS NOTE THAT THE PASSING ON THE FALSE INFORMATION TO THE CUSTOMERS CREATING LOT OF HARDSHIPS.
PLEASE INTERVENE THE MATTER AND INFORM ME THE PROBABLE DATE OF DELIVERY OF THE REFILE CYLINDER. AND ENSURE THAT NO OTHER CUSTOMERS WHO HAVE BOOKED FOR REFILE CYLINDER IS DELIVERED GAS CYLINDER OVERLOOKING MY SENIORITY.
EXPECTING A FAVORABLE ACTION FROM YOUR ESTEEMED ORGANIZATION WHICH IS A PRIDE TO THE PUBLIC SECTOR OF THE NATION .
THANKING YOU.
UNNIKRISHNAN.B
3L, NIKUJAM ESTAE
JAGATHY, THIRUVANANTHAPURAM
0471 2339079
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