I am Parameswaran A.R. residing at Sai Subhodaya Apts, Opp RTO Thiruvanmiyur, The registered mobile number is 9962599369. I have a gas connection for supply of Indane GAS with Cooking Gas Agency, 3A Malavia Avenue, First Street, Thiruvanmiyur, Chennai Phone: 24529991-94. My consumer No. is 74047.
I have booked for a refill on 08/03. Though no specific date was mentioned for supply of the refill [it appears it is their prerogative to supply on any day of their convenience] it has been billed on 15/03. I have been in touch with the agency almost every day from 20th March. Though they would promise me to supply the gas the same day or the next day of my call, it never reached me.
Finally it was delivered on 30/03 after 14 clear days. The delivery boy was given Rs.8/- [rounding the price of the gas from Rs.352/- to Rs.360/-] out of magnanimity, he started demanding another Rs.5 as a matter of right. He did not leave without the money being given to him. This is for the delayed supply. I wonder how much he would have taken from those hapless housewives to whom he has rotated the gas cylinder for 14 days! This is atrocious and high handedness on the part of the suppliers and their delivery boys.
I strongly protest against this and request you to register a complaint against them and to enquire about this. I would be very much obliged to hear from you about the developments.
Parameswaran AR
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