Dear Sir,
This is to bring to your notice that my brother M.Suresh, holding a gas consumer with Sri Jayam Gas Agency under consumer No.13973 - Chennai is facing frequent problems with both the oil marketing company & their agency. Every time they deliver a refill it is given with out the rubber seal inside due to which we are facing a serious problem to use the cylinder. It is also very dangerous & not advisable. What we are really surprised is how can we there be such a serious lapse from Indane & the bizarre manner in which their agency behave. They are never accessible on the phone. Either it is continously engaged or keeps ringing & no one picks up the call.
There is no response what so ever from any officer from Indane. Kindly take corrective measures failing which i may have to sue both the oil mktg co & the service provider legally.
Regards,
M.Ramesh
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