I sincerely regret to write this about a representative of company like Indian Oil.
My wife had registered a complain of stove/gas not working properly today evening at around 4 at "Nirmala Gas Agency" Agency of Indian Oil based out at Ranip at Ahmedabad.
After waiting for two hours we tried to contact twice on contact number of concern person who was supposed to visit my residence but he had not responded.
After around 4 complete hours (Meanwhile we had got our problem resolved by local privet agency) the person "Prakash Bishnoi" from 'Nirmala Gas Agency - Ranip Ahmedabad' along with some other person entered into my apartment without even seeking permission, saying coming for gas repairing. When we explain about it has already been repaired he started shouting on my wife. He had order us to provide the customer ID and gas record book. On denying for the same by me he again shouted on us saying than why you called us and you will have to provide us the number now.
Finally I had to throw him out of my apartment to get rid of him.
To satisfy my self, I dared to bring the incident in the notice of agency Nirmala Gas. I called up on 09824928966. The person was not ready to listen to me and just trying to convince me that his person just can not misbehave. Even after explaining him on the same he was just seems to ignore me by saying “ok I’ll speak to him”. With my discussion with him for almost 10 minutes and I asked his name for almost 15 times he did not provided me his name either.
This is the most unprofessional people I have ever experience in my life so far, who is representing such a giant corporate of India.
I summarize my experience with Indian Oil in one word which is 'Pathetic'.
Regards,
Abhishek Dave.
09727790707.
0 comments