I am a Consumer of Cooking Gas of INDANE (Indian Oil Corporation). My dealer is M/S. Dilip Distributors, Flat No.1 & 2, Tarak Dutta Road, Kolkata-700019. My Consumer No. D6243. The dealer is most unresponsive and rarely takes telephone for Gas Booking. When the Gas is booked it is rarely delivered in time. On your repeated visit only assurance is given that " shortly it will be delivered". This is the usual practise unless you make several visits to shop obtaining a Gas Cylinder, the same is not delivered.. Recently I have booked a Gas on 18 04 2010 over telephone & I have been provided with Booking Number as 2735. For last 3 days my wife is visiting the dealers shop requesting delivery of Gas and only getting a assurance that the same will be delivered tomorrow. Today again after reaching the shop when it is questioned why you are harassing by non delivery of Gas, . It was told that there is no Gas booked against the Consumer Number D6243 and after lot of request a fresh booking is done vide booking number 4562. My grievance is what is the actual fate of my Gas Booked vide Booking Number.2735. Why such non co-operative attitude of the Dealer.>>From [email protected]
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