I am also a consumer of the same Gas Agency and I want to use this platform to defend the people who work at this gas agency, or for that matter any other gas agency. As far as Kasna Indane is concerned whenever I had a question or a problem, I had easy access to the owner of the agency. How? She has actually always given out her contact number to people for years and years. She is understanding and polite and if you give her a chance to actually tell you her side of the story, you would not see the point in filing complaints on websites.
If you watch the news or read the newspaper, you will know that gas shortage is a problem and it happens rather often. You will also know that blackmarketing is a racket run mostly by people outside of the Gas Agencies. Today instead of just looking for ways to make our lives comfortable, we have learnt this new habit of making life miserable for others by complaining. If there is a shortage or backlog or cylinders, what will the supplier do? Create cylinders by magic? Why dont we just accept the reality of living in a heavily populated country and have a backup option ready.
Let us, in this new year, become a bit more understanding and a lot more practical.
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