Hello,
It is an effort to make all those people aware of the truth in respect of Kent RO Grand (Supposedly Best in KENT) water purifier. I had purchased the product after thorough examination of our water quality by the agent and the assurance thereon that this RO will take care of all impurities and provide us safe drinking water. To start with immediately after purchase of product the TAP broke and was repaired after many days and after charging a good amount. The free service promised after every quarter is done only on repeated calls and that too out of four (04) only three could be achieved. During each service also some or the other things were either made or reported as bad and replaced after paying heavily again and again. This machine malfunctioning for some time now again, beeping, no power, choking, water leaking. On all visits just after completion of a year, they are charging for servicing, visiting charges, repair costs and mostly all things still working in temporary serviceable condition. This is worst example of electronic item I have purchased in my life. Kent RO is almost double in price compared to local ones. I DO NOT EVER INTEND OR SUGGEST TO ANYONE TO BUY THEIR PRODUCTS. SAVE YOUR HARD EARNED MONEY AND MOST IMPORTANT HEALTH. As brought out above by the dealer about purity of water, it was nowhere to be seen because the quality check showed that the water we were actually drinking had a impurity number almost as high as 390-400.
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