Sir
I had bought a laptop from ezone at alwarpet where there was a cross sell of mblaze data card. It was working fine for 3 days post which the connection has been cut.
There is no contact number provided in the product package. i had to run around to get a number to call mts. Post this every time i called them, i was told it is mts mobile number and not internet center and i had to call another number.
I was not allowed ot talk to a manager and THEY DO NOT HAVE AN EMAIL ID TO COMPLAIN!!!
on trying the internet number for more htatn 10 days, i have not been able to talk to a customer service officer. call drops after the ivr mode.
request that my complaint is forwarded to mts and mts pays for the breach of service.
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