Dear Sir,
I am using Airtel prepaid connection with prepaid ISD calling card recharged
on 18-09 MRP Rs 2200.00 as per terms it is expected to be valid upto 17-03
During my stay at Rajasthan from 25-12 (night) to 04-01, I was not provided
with any service thro' my caling card. On my return to my home at Chittaranjan (STD
Code-0341) West Bengal I could utilise my calling card upto 08-01 morning
and from evening I am getting strange feed back of taking more time than permitted
to enter my account number of calling card each and every time I am trying to utilise
my calling card. Since it is important to make international calls I have to call from Airtel prepaid
account from the same mobile number (VERIFICATION BY AIRTEL FROM OWN DATABASE IS
MOST WELCOME). By the way I am paying more than three times than the rates charged
when I call through my calling card and also losing the number of days of my validity
.
RELEIEF EXPECTED-Immediate functioning of CALLING CARD
Proportionate increase of VALIDITY PERIOD
MY MOBILE NO -9635024889
BALANCE AMOUNT-MORE THAN Rs.1100 IN CALLING CARD
PHONE MAKE- NOKIA
Hoping for immediate response. Thanking you.
KALYAN BANERJEE
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