IOCL/Indane LPG
Delay in supply of cylinder refills

Dear sir,

My LPG distributer is Ananth Gas Agencies, Near H.A.L.Hospital, Bangalore - 560017, my cust. No 78331 and category is domestic double. My distributer does not book refill requisition till 3 weeks after the supply of previous cylinder. Then he takes 10-12 days to supply it. Hence practically I cant get supply before 31 to 33 days. If my cylinder finishes before 30 days or prior I am helpless and without fuel in spite of having double connection.

I would like to know if what he is doing authorised by you? If not then this practice should stop forthwith and all the customers intimated.

Yours sincerely

SKA