Canon Copier IC 2018N on 13-10-2008 under the DGS & D Rate contract
Canon xerox copier not working

Here is the following points of our complaints:

· Purchased Canon Copier IC 2018N on 13-10 under the DGS & D Rate contract

· Copier Serial No. MWG 125 98

· Purchase Order No. MUC/CopierN/08-09

· Purchased from Adbeesh Automation, Vellore

· Applied for 1 year AMC with Abdeesh Automation

· Later on they served us on call basis by charging higher service charges

· Again when we called them, they does not responding.

· After long gap without any solution, we called for other service man from Excite Automation, Pondicherry to service.

· They inspected our machine and suggested that whole drum unit has to be replaced, we ordered them to replace that, again after long period they do not responded.

· We approached Mr. Vasudevan from United Copier Net Works, Vellore for service, atlast he also making false promise to attend our copier.

· We does not sight any solution for our lengthy problem.