Idea prepaid number
Unexpected deduction

Urgent Basis Customer Heart Pain Complain:

Sub: Complain For Unexpected deduction from my prepaid valance amount

Dear Sir,

Idea prepaid Cellular Mobile Phone Service Ltd. Gujarat, India

I am a new customer of prepaid idea cellular phone since last 3-4 months. My cell number is 09574827656, IMSI number 404240105156998 and present adress-B1-14 Sundaram Co-Op. HSG society Raveria Park near Moraji Circle Vapi (Valsad) Gujarat, India.

My complain is Unexpected amount Rs-110 at one time has been deducted at dated January14 from my valance amount Rs 198 at 7.0PM when I observed the balance at 9:30PM my balance was 88 Rs whenever I did not make any call at that period. Than I make a call with customer care officer they tolled me that I am use internet searching but I did not do any such type of searching. On the basis of their telling than I tolled him Pl send me detail of searching they refused my request.

and they completely surrender for giving to me any solid proof supporting to his claim of searching.

Please tell me how can a customer bear such type of unexpected deduction bethought any prove support to customer cry. Again request Give me a acknowdgement supporting to my Complain and do the needful action to support my complain.

Thanks

Sunil Kumar Singh

09574827656