Dear sir
This is further to my complaint made on 22.07.2010. I am sorry to say that neither the set is repaired nor I received any reply from LG which is a totally violation of Consumer Act.
Previous complaint
I have purchased LG Mobile (GS155) on 10th July from Paragon, 23, Inside Udiyapole, Udaipur (Rajasthan) vide VAT inv No. 34220, IMEI No: 359932-03-011446-7 & Sr No. 003CQSF011446.
This is to inform you that since than the said mobile is not working properly & automatically switching off. Sometimes hanged & does not work for hours. We approached to the Service Center located at 31, Indraprasth Complex, Outside Delhi gate, Shastri Circle, Udaipur & we were informed that new LG sets were having similar complaints & software will have to be updated. Please be informed that after updating the software, the same problem is still persisting. We request you to kindly change our handset immediately since it is in warranty period.
On the request of your customer care I have once again approached to the LG Service Center & assured by them that problem of software has been rectified now. However on coming to home after an hour I found that the complaint has not been attended to properly & set is giving the same problem.
I once again request you to kindly replace the set immediately since it is in warranty period otherwise I would have no option but to register my complaint with CONSUMER COURT.
Navin Sharma
09352525067...
0 comments