NIIT Imperia had sent me a draft of Rs 7000/- as a refund of the processing fee's in the month of May which I had unfortunately misplaced on account of shifting of the house.
I had promptly called Monideepa Mukherje (Coordinator for WB NIIT Imperia), who had immediately asked me to sent an undertaking on mail so that same could be processed for reissue.
I had promptly emailed a scanned copy of the undertaking on the company's letterhead as on 28th May and that was the last time I have heard from her.
It has been more than 25 months and I am yet to hear anything about the draft.
Innumerable mails and calls have been fruitless and I was called on the 29th June (after yet another reminder mail) to be rudely informed that as I was careless enough to loose the draft, I HAD to wait and nothing else could be done. When asked about the contact person escalation, the phone was slammed down, never to be answered again!!!
It has been two months and am yet to hear anything from NIIT Imeperia. Their website doesnot even have any information on contact person for any grievances!!! Is this what is expected out of an educational Institute???
Madam Monideepa had been very cordial while upselling various educational courses on her frequent visits to the Bharti Airtel Office, all of which had disappeared in thin Air!!
I have appended the list of communication sent.
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