The complaint is regarding the authorized seller of Peter England Madura Garments, Sector 17-C, Chandigarh
they swapped my debit card twice for a single payment of Rs.649 saying that your first transaction is failed and when I consulted the bank regarding the transaction failed and refund of Rs.649 here is the reply from the bank side.
Sir,
Please refer to your mail. We advise as follows:
There is no mistake at our end. Of the two txns made by you for Rs.649/-,
we had immediately re-credited one txn amount, indicated as FAILED in our records.
For the second txn, the amount was claimed and paid to VISA on 1/3.
Based on your complaint, we lodged a claim with them on 20/3.
However, VISA have rejected our claim for the reason Merchant (Madura Coats)
have claimed the txn as successful.
We therefore request you to take up the matter with the Merchant - M/s. Madura Coats,
since the amount debited to your account has been claimed and credited to them by VISA.
Thanks and regards
T P Ashok
Senior Manager (SA)
ATM-MID, TBD, CO
I can share all the email conversation with the bank, but i want my money back from the fraud people.
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