Dear Sir,
With reference to your complaint regarding paper pending kindly find the attached letter and finance documents.
Thanks & regards
Kanchan Narula
Customer Care manger
Berkeley automobiles Ltd
Dear BERKELEY AUTOMOBILES LIMITED,
A Sales Complaint has been logged by a customer: RISHABH SHARMA
Contact Details
Phone Number 1 :91 9914217111
Phone Number 2 :
Phone Number 3 :
Customer Email Id: [email protected]
City: Chandigarh
Case Details
Title: SALES COMPLAINT
Case Category: Sales Complaint
Case Subcategory: Documentation
Dealer Name: BERKELEY AUTOMOBILES LIMITED
Dealer Code :0704
Model: Alto Alto LXI
Case Description: CUSTOMER HAS PURCHASED THE VECHICLE ON 04TH NOV AND THE CUSTOMER IS SAYING THAT HE HASN'T RECEIVED THE RC PAPERS AND THE DEALER HAS INFORMED THE CUSTOMER TO PAY A LATE FEE OF RS. 2100 AND THE DEALER IS SAYING THAT HE HAS NOT SUBBMITTED THE PAPERS I.E FORM 16 ON THE REQUESTED DATE OF THE DEALER THAT IS THE REASON WHY HE IS ASKING A LATE OF RS. 2100 WHEREAS THE CUSTOMER IS COMPLAINING THAT HE HAS GIVEN THE FORM 16 ON MONDAY I.E 8TH NOV. PLEASE CHECK AND GET BACK TO THE CUSTOMER ASAP.
Additional Information :
Kindly touch base with the customer and resolve the issue.
Anytime Maruti.
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Reply |rishab sharma to Kanchan
show details 4:16 PM (18 minutes ago)
mam i was going on friday for pending paper's but no body want to walk to me seriousaly and no body want's to listen by point i request you tell him to listen by view point. I tell you brifely actuly what happend. NO body tell properly about document if i know early why should i do this i know if my paper delay you were charged me rs 300/- .they know that we are going to marrige on 9th/10nov &11 nov . if my any word they proved wrong i will pay but they cant listen my word.
4nov car deleverd
5novdiwali holiday
6 nov wishkarma day holiday
7 nov sunday
8nov my wife gave him form16 but they never check that time after 1or 2hour they call me pls gave two years form16 nobody tell about form 16 two years required for the time of delivery . i tell why should you tell me for the time of delivery .i tell him we are going for marrige gave on 11nov
9nov marrige
10 nov marrige
11 nov gave him form 16 next years
12nov nobody call
13 nov they call for cheques we are provide him chques but in SBOP BANK they gave fool for us & gave personal insurance in my instalments i refuse to do this but they fill the chque of amount 3793 but i was not ready to pay this then they will tell gave only two chque of amount 3651 and rest will gave on 15 nov your company employe was there at time you tell him about this.
15 nov i gave chque
16 nov wht happend i dont know
17nov what happend i dont know
18 nov what happend i dont know
mam i will tell you all the story if in this case any of mistake gave by us i will pay the money pls do some serious action because after 30 days govt will charge late fee off RC who will pay this money
thanks
rishab
09914217111
- Show quoted text [email protected]
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