Nokia 2100
Cheating by nokia authorised deale

I wish to register my complaint on the following.

already i had done so with a person named 'jackson' on the tollfree nokia number, who said nokia will get back in one week.

this is for your records.

i had given the handset 2100 on date 28/8/06 at one of your authorised service centers m/s Aikon communiucations, kodambakkam high road, at chennai for rectification for dim/dull display light.

he told me that the inner key pad ha sto be changed & later said that the diplay has to be replaced & for which he has charged me Rs480/-.

the bill no: 2784

upon crosschecking with another authorised dealer m/s quantum telesys, under the directions of the customer care nokia centre, i was informed by the techincian madam iswari at m/s quantum telesys that the display pad existing in my hand set has not been replaced with aew one & the old one is only present.

the dealer m/s aikon has done some service & rectified the fault, but has not replaced the inner key pad display.

upo approaching m/s aikon for clarification, they manipulated it by saying that they have replaced the inner display window only & hence the ammount Rs480/- was charged.

but M/s quantum telesys said it is not possible to replace the inner display window alone & that the innerdisplay & inner key pad comes as a single unit which costs Rs 750/-.

i have been cheated by your authorised dealer m/s Aikon communications.

kindly arrange to refund the money which has been overcharged & kindly cancel the distributorship of the culprit dealer who is indulging in cheating a customer.

awaiting your reply & justice at the earliest.

with regards

raamkumar

chennai

9444416833

(also this is to inform you that my mobile hanset is owned by my

brother rajagopal & is in his name & who gifted it to me. i am now using the mobile ever since the purchase of the same.)

[FirstName: raam ]

[LastName: kumar]

[DOB: 5-10-1967]

[Gender: M]

[Email: [email protected]]

[CountryCode: 91]

[Country: India]

[MobilePhone: 919444416833]

[Model: Nokia_2100]

[Imei: 354318002880175]

[State: chennai]

[Postal: 600056]