Sub: Replacement of Swap Handset Model No.6270.
I Purchased a Nokia 6270 mobile, from the NOKIA PRIORITY SHOW ROOM, On 21/02 a problem raised with my phone & I immediately bring HCL Nokia Care, opp: SARASWATHI THEATRE VISAKHAPATNAM. and they gave me a job sheet vide no.4201011857 Dated.23.10.06 at the time of depost my mobile HCL people told me it will take 3 Days for carry repairs, after three days I visited so many times to Nokia care center regularly but no use. After 20 Days HCL executive Archana told me my hand set was swapped and with in four days I will get a new hand set, after that so many times visited your office / care canter. Finally Mr. Chadra Sekhar committed to give hand set on 20.12.06 at 1230 Pm, on 20Th I visited HCL Nokia care center they try to give hand set (heavily used) with key pad & on /off switch damaged. I refused to take that hand set and demanded for brand new handset other wise my old hand set with fully working condition.
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