To, 15/04
The Manager,
Blue Dart Express Ltd.,
North Ambazari Road,
Nagpur-440010.
Subject: Shipment received in damaged condition/Claim letter.
Respected Sir,
I Mr. Kishore Khandelwal would like to complain about my Shipment which was dispatched from Baroda by Mr. Nimesh Shah, AWD NO.50133587733 and was at Nagpur in damaged condition. The shipment was delivered to our residence on 13th April around 9.00 p.m. The person who delivered the shipment was Mr. Sanjay Yadav Mobile No.9860192802. He has demanded Rs.1400 from us towards octroi charges but when we asked for the octroi receipt he didn’t gave us any receipt and taken Rs.500.00 from us. Also he didn’t let us check the shipment saying he don’t have time to wait and hence we had taken a signed letter from that delivery man admitting that he didn’t given us time to check the shipment and also he knew the fact that the shipment is damaged at the time of delivery. The total invoice value of the shipment is Rs.50, 000.00 including Rs.4, 000.00 customs duty, but we have declared the value as Rs.35, 000.00 as advised by the staff of Blue dart in Baroda.
We request you to kindly replace the product i.e. Sony Bravia LCD TV EX400 46 inches as soon as possible. I am sending you the snaps of the shipment in damaged condition and also the copy of invoice of the LCD TV. Please let me know if any other information is needed.
Thanks & Regards,
Kishore khandelwal
Place: Nagpur
Dated: 15/04
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