Dear Sir,
I had registered a complaint on September 24th with the Authorised Service Centre" Prompt Service" at Jagathy, Thiriuvananthapuram. A service technician identified the problem as " IC" failure. The part was unavailable from BPL, as he reported.
Repeated attempts by phone produced no results and they don't even respond to the phone call. This is highly embarrassing for a BPL company to have such service centres that could eclipse the image of a well known company like the BPL.
The phone nos. of the service centre are 0471-2326719, 2328778, 2332778 in Thiruvananthapuram, kerala, S-India.
I request that the service centre may be called upon by the BPL Company to rectify the defect immediately since I have been put to a lot of hardships for missing TV Programmes for one month now. My Fridge is also a BPL Model.
Sincerely yours,
R. Jayaprakash
tel: 0471-2466293
email: [email protected]
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