I am enclosing my three complaints of different nature, which are troubling me most, over and over again…
Complaint 1:- phone number 9371004618
An amount of Rs 660/- was paid in cash for above number to be transferred to life time pre paid plan on 28th april at Khadki. Reliance Web Express. The above charges included the unbilled usage for month of april till 28th april and the migration charges…
I was given the manual receipt for that since there was no light there at that moment. And I was told not to operate the cell for next 2-3 days as the unbilled usage will get differed and therefore cant be processed…. Today even after 1 week there is no response regarding my conversion and instead I have got sms to pay remaining bill…
Today I tried to speak to Khadki Web Express on phone on the numbers given on stamp of the manual receipt.. Initially the numbers were not responding and all of the sudden both numbers got switched off at same time… this shows that they are avoiding customers…
May I ask for ur kind interference in this to get the matter resolved at the earliest!!
Thanks
Maj Arun Datta
Dapodi, Pune
Contact number 09371004618 and 9823416505
Complaint 2:- phone number 02030625987
this number is newly installed number on my name and it was installed on 27th april and very next morning that is from 28th april this phone set is lying dead with no dial tone….and on calling I am getting message that “this number is temporarily out of order”…
today this was registered with complaint number…68051443….seeing the attitude of customer executives I am very hopeful that this will again not be resolved till some interferes… so may I request you to look into it!!
Thanks
Maj Arun Datta
Dapodi, Pune
Contact number 09371004618 and 9823416505
Complaint 3:- phone number 02032546049
The above mentioned number was surrendered to Reliance web world/express at Aundh branch (some where in later half of year 2007)… the set number LG 350 R was also surrendered there along with all the charges left over… later on it was seen that an approx amount of Rs 200/- was due on my side from the Reliance.. and I was given receipt for that… unfortunately due to theft in my car, my documents are also stolen including that receipt…but it is more than 6 months that I have not got any amount to me till date!!! may I request to look into it!!!
Maj Arun Datta
Dapodi, Pune
Contact number 09371004618 and 9823416505
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