I have walked into Croma retail shop at Jubilee hils, Hyderabad on 23/01 and asked to explain about Microoven brands ultimatly one sales person Mr. Prashant (502166) has appraised me about their own brand CROMA pretended to be a good product compared to other brands. Unfortunately I have purchased the CROMA brand microvoven vide invoic No.130-55329.
The problem:
I felt this is not a microoven just a metel box as it never function as per the specifiations povided in the manual given by them.
I is not even roasting a papad.
While reheating the foods spills over in the oven iself.
Food products beome corbon or half cooks.
I am sharing this expeience to all my Indian brothers and sisters, please do not get cheated by such poducts marketed by CROMA by fixing their brand name sticker on some metal peaces.
When I have complained thy have send some unskilled man to repair. What he will repair to a metal piece. he answered to our questions "it will be like that only." He has faught with my daughter for her signature on his job card.
He never be able to explain and solve the problem. If CROMA do not refund my money (the price I have paid) and take back their product, certainally a case will be filed in consumer court by 20th of April.
It is shameful on the part of to a Reputed TATA conmapny selling these kind of pretended products.
V.P.Rao
Hyderabad
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