I have booked an AAKASH Tablet (named UbiSlate 7) from Datawind Innovations Pvt. Ltd., Amritsar on 16th December and My Booking ID is PM6791DE399F. For the above product customers were told on the website of the company that, on making of advance payment the delivery will be made on priority basis and therefore to get the prioritized delivery I have made the payment for required amount of Rs. 2, 999/- through the Demand Draft on 25th April from State Bank of India, R.N.T. Marg, Indore – 45 and given the information of the same to the vendor company on telephone as well as on their e-mail id also on 10th May. After that they called for my payment and contact details 2-3 times on my e-mail id, and I sent them the same on 18th and 25th May and 20th June along with scanned copy of D.D., Booking Confirmation e-mail, and a covering letter having full details of my payment, address and contact details.
I have made many follow-ups through e-mail and phone calls for asking information and status of delivery of my booking, sometimes representatives of the vendor company have intentionally disconnected my call without giving me the satisfactory answer, and these were very painful to me.
On 19th June I made a phone call for follow up of delivery status of my booking, then representative of the vendor company asked me for payment details, and then I gave him the details on phone and then he assured me that you will receive the confirmation e-mail very soon. Finally on very next day i.e. 20th June I received the Payment Confirmation mail from the Company and in such mail I was assured that I will receive the delivery by end of July.
But up to the end of July I didn’t received my tablet, and after waiting till end of July I again wrote the e-mail to the company and gave all the details of my case and asked the final date of delivery and reason for delay also. But up to 3rd August I haven’t received any reply from their side.
Therefore I am feeling that, I have been cheated by the Company and the Company is a Fraud. It has collected the advance amount from me and many people like me, and using my funds since last 3 months for its working capital. I want to get the delivery of my tablet immediately or to get my money back with the due interest and compensation towards mental harassment to me at the earliest.
Regards,
Amit Verma
e-mail: [email protected]
Mob: 09977334830
0 comments