My VC No.01507807858. I made a online payment of Rs.250/- for recharge of my dish TV account on 14.10.2009 (8.38am). Actually it went like this-
I opened the website www.dishtv.in
I selected to make online payment.
I selected to make the payment through normal ITZ cash card.
Then there came four choice of Dish TV Gold Pack (Rs.250/- was the minimum option).
I chose the Rs.250/- option and entered the account number and password for ITZ cash card.
Rs.250/- was debited from my ITZ Cash card and I started waiting for SMS from dish TV.
After waiting for more than 12hours I found that there was neither SMS from Dish TV nor the Dish TV gold pack service started working.
Then I called Dish TV customer care, but they refused to help and said that they had not received the payment. The Dish TV customer care representative asked me to recharge again.
Then I checked the ITZ cash card report and found that the payment was made to Sugal & Damani Utility Services (P) Ltd.
I posted a complaint to Sugal & Damani Utility Services (P) Ltd for recharging Dish TV account, to ITZ cash card company to look into the matter and return my money and to dish TV service provider for rechecking the payment made. But no one is responding properly and no one is giving me any idea about the payment made.
Waiting for help!
The website http://inconsumercomplaints.com found that the PIN number provided is active. I would be thankful to http://inconsumercomplaints.com to let me know what the PIN number is and how to use it to recharge my dish TV account.
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