Dear Nokia,
I am a long user of Nokia and recently purchased a nokia handset of E 65 ON 16/07 LAST SATURDAY from Shakti marketing. The battery backup is for only one day and handset gets hang after some use then I have to restart mobile to start application. I visited dealer shakti marketing who expressed his helplessness and directed me to NOKIA care. In NOKIA care they told me battery replacement will tale 12-14 days. I will have to leave battery in NOKIA care till replacement comes. For Hang up of handset I will have to go software upgradation for which I will lose all data.
My question is.
1, By buying new handset have I bought new problem.
2, If I have to submit battery for 14 days how will I use my cell.
3, Am I to waste my time visiting nokia care at the mercy of staff.
I just want to replace my cell with a new cell/handset of same E65 or any basic cell
Regards
Jijo George
Director
GEMCO
www.gemcodrilling.com
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