Epson pm215
Poor after sale service within warranty

I am Pritam Chanda pro of Stodio Mood, Kolkata, bought a printer of Epson with

following details: Epson Picture Mat 215 serial no KSUK 009185. Sir my printer

is still in warranty. From some months it was creating disturbance, so send my

printer to get repaired in high tech service kolkata in September.

Now it is more than 4 times, that I have sent it to get repaired. And even

after so many times, I see problem persists.

I remember last I gave my printer on 9.9.2010 and accroding to Kolkata

officials, it is still in Bangalore and on the stage of repair.

I feel handicapped without my printer and since I am a professional

photogrpapher, my work is highly effected.

Infact i have spoken with with Suresh R, regional head of Kolkata but all my

actions were in vain.

Thanks & Regards

Pritam Chanda

09903621241