I have purchased brand new Vacuum cleaner Trendy nano from Eureka forbes dealer. Product is under warranty. I used it 1st time for 5 minutes and product burned after 5 minutes of usages.
I registered compliant three weeks back and still following but my problem has not yet resolved.
Service centre personal come once and not able to open vacuum cleaner as it's body got burned. He told me that they will replace it or repair it after few days so called them after 8 days and found out that these guise completely forgotten my request. (This service agency of eureka forbes is in Dhisar E, Mumbai, ph: 022-65831316)
Even Mumbai service head Mr. Ramdas (ph: 07498070242) did not picked up phone. When we contacted Mumbai service centre then same number we got.
We dont know where to follow up and how to follow up.
We called service centre 6 to 8 times for same compliant but till date status is same.
Because of this pathetic service. I request you all readers not to buy any products from Eureka forbes.
From
Shritej
[email protected]
Euro Compliant number: 87095820. Mumbai
0 comments