Around six months ago I called airtel customer care at 2am. I don't remember the name of the customer care staff but I got male staff. As soon as I started saying something I got a reply from the customer care person and this reply was something that one can not expect from customer care of a company. He said in Hindi "Abey hindi mein bol, hindi nahin aati kya" I was surprised after hearing this kind of shit from customer care.
I requested for supervisor but he didn't give the phone to supervisor and said " Abey bol main hoon na" and finally he disconnected my call. So I could not speak about my problem for which I called up and got terrific... horrible experience.
I wrote many emails to airtel but I didn't receive any reply. I found this website today so I am writing my experience. Airtel punchline should be.
DO NOT EXPRESS YOURSELF OTHERWISE YOU WILL BE ABUSED.
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