From
k.palaniappan,
salangai electricals,
karaikudi,
Sivagangai district,
Tamilnadu.
To
The chief executive,
IFB industries limited,
calcutta.
Respected sir,
we are having purchase 2nos of executive elite model IFB washing machine as an date 12.04.06 NO: IEE0511011W04462 at tamilnadu sivagangai district karaikudi dealer M/s: KUMARAN TV CENTRE in ready cash purchase.
Another one machine NO: EX.EL.B.048050 purchase date 20.06.06 in ready cash purchase.
COMPLAINTS:
MACHINE NO:1 purchase date after one month machine is fault. to inform nearer MADURAI DIVISION SERVICE CENTRE.
To change a motor in after fifteen days, and to change dimmer in another one month. FInally, another one month to change the second hand new machine.
BUT PROBLEM DOES NOT SOLVED.
The machine should not run past 8 months, only for showcase item.
MACHINE NO:2 purchasing date to use the washing machine was after 9 months for so many family problems.
After 6 months washing machine was run satisfactory.
Next day will start the complaints, to inform nearer MADURAI DIVISION SERVICE CENTER.After, they send the MR.JANARAJ service engineer will come my home & he only for look the machine do not check the machine. He told motor is fault to replace the new motor will charge on Rs 4800/-. I'm not accept this.
Because, I am TEXMO INDUSTRIES, COIMBATORE motor company authorised sivagangai district dealer.
So, i verify the machine in my mechanic. The MCB (circuit breaker) is fault on machine line &they will change the new MCB the machine is OK.
This time machine complete body shot. The service engineer MR.JANARAJ is come, machine fault repair chargeRs 8500/-an AMC basis Otherwise no change.
Sir,
I feel IFB washing machine is ORIGINAL or DUPLICATE delhi make company. From purchasing date always complaint, complaint...
MADURAI BRANCH MANAEGER
* MR.SAKTHI no responsible answer.
* MR.BALA madurai area sales Reb no responsible answer.
* MR.JANARAJ service engineer useless fellow no identifying knowledge by IFB washing machine complaint.
so, Two no's of washing machine should not run for 8 months.
Please, we want return respective and posibility for another new executive elite model two numbers of washing machine.
thanking you
0 comments