Alance cut every MONTH automatically
Dear sir/ Madem,
I regret to inform you that i m the customer of reliance prepaid GSM No - 09019625096 & [ SIM No. 8991101070000055486 ] every month the balance of Rs. 30/- cut automatically.
While enquired at customer care I was replied that I have subscribed for the service Whereas I am sure that I have not subscribed to any of the service. Even I have not received any message of the deduction of Rs.30.
Before this I have requested to unsubscribe any of the service and customer care has done as my request and even then how it is again deducted from my account.
Again i called to customer care and the executive named Mr. Suresh (Called from kerala) talked to me in irritating manner which made me sad Because i am a lawyer and working for a company of U.S proccess since 5 yrs.
Date and time which i talked to representative mentioned below:-
Date:-17-12
time-11:20-11:40{2 calls made the person replied (Suresh), i called from kerala, cochin using bangalore sim card)
You are therefore requested to enquire in the matter and refund my amount or I will complain to TRAI and local level Grahak Manch, if not heard positiv fromyou witihn 15 days, by SMS. Please ensure me no such deduction in future too.
Thanks
Royce Thomas Cherian
Paravenathu (h),
Chellakadu p.o
Ranni.pathanamthitta.kerala.
Mob:-09019625096
Mob:-09495624396
e-mail:[email protected]
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