Dear All,
This is in reference to our TV complaints which we made 5 times in last 2 months and everytime we call up again they say it has been cancelled and they are going to make a new one. Is this the way to handle customer complaints. We are sure if such a thing is happening with us it must be the case with numerous others as well. It is amazing that a big company like LG can let this happen without taking care and realising that it is bringing harm to their name and creditibility. Also if we as a customer have undergo such harrasment and be without a TV for such a long time then we are not ready to invest in such a product/company. Apart from TV we have 3 AC 's, one refrigerator from LG which is making us think if we made a right choice by buying this product as well.
Nothing more to say! can only again request you to look into the matter and get it repaired as early as possible before we need to take a drastic step.
Thanks,
Best Regards,
Harsh Jain
9810061971
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