GODREJ & BOYCE MFG.CO.LTD.REFRIGERATOR
NOT COOLING

DT. 18.07.2010

DINESH CHOWDHARY

KOLKATA

(M) 09331008335

I ENTERED INTO ONE SERVICE CONTACT WITH GODREJ FOR MY REFRIGARATOR VIDE CONTACT NO.0211080079 DT.23.11.2008 FOR THREE YEARS.

I MADE A COMPLAIN ON 15.06.2010 FOR COOLING PROBLUM.

MR JOYDEEP MONDOL VISITED ON 16.06. HE MADE SOME SOME ADJUSTEMENTS, BUT THE PROBMUM WAS NOT SOLVED.

AGAIN I MADE A COMPAIN NO.292597 ON 02.0.2010. A ENGINEER VISITED ON 03.07. HE ALSO MADE SOME ADUSTMENT AND WENT BUT THE PROBLUM WAS REMAIN SAME.

AGAINS I MADE A COMPLAIN ON 12.07.2010 NO.296973. MR IMRAN VISITED ON 13.07.2010 HE WAS NOT ABLE TO DO ANY THEING, BUT HE GET ME CONTACTED TO MR. RAMESH OVER PHONE. MR. RAMESH SAID ME THAT HE WILL SEND THE SENIOR ENGINEER. ON 14.07.2010 MR. SALEM MANDOL VISITED AND REPORTED THAT THE TIMER IS NOT WORING AND HE WILL REPLACE THE TIMMER BY TOMORROW. AND THEN AFTER I AM REGULARLY TALKING TO MR. RAMESH BUT HE IS TALKING IN VERY ROUGH LANGUAGE AND SAID THAT THE PART WILL BE SEND TO YOU AS AND WHEN IT WILL BE AVAILABLE.

PLEASE LOOK INTO THE MATTER SO THAT IT CAN BE REPAIRED SOON.

THANKING YOU