I complained at the LG customer care first time for water leakage from my split ac and another complaint for my window ac wherein the lock of the plastic cover was broken. The products were brought one and two months back and they are in the warranty period. The executive checked and said there is no problem and immediately after the technician leaves from my house the water starts leaking within 45mins. I recalled the customer care and gave the complaint. The executives takes complaints and says your problem will be solved but second day itself the complaints gets closed and they put my number in the reject list saying more then one time complaint or customer calls again. I am spending bloody money on the calls and this is not for fun sake. I am not interested in talking to LG executives because the company sucks big time. The After sales service is pathetic. I would make sure that my friends and relatives dont purchase LG products anymore. Samsung, BPL and other companies are 100times much better then LG.I am very sure that now i have to spend money on these fuckall products and its repairing even though its in warranty period. Ur technicians don know how to solve the problem and blame customers dat dey call again n again... D worst company so far. And i will make sure that i never purchase a single product of this company...
0 comments