Haier Refrigertaor BMR REF (model no 294 VF WRCL) bought on 10 May from HAIER authorised dealer (Rajpal Airconditioners and Refrigeration-Pimpri, Pune) and started using it on 11 May. Refrigerator was found leaking water on 12 May. I suspect problems in defrosting / evaporation comartment. Lodged a complaint through the Vendor which got registered on 14 May against which I received an sms with contact detail of personnel attending the problem. Failing to invoke any further response, proactively called up on the number which belonged to one Mr Rajesh who directed me to his lead Amol Karlekar who then directed me to one Mr Munna Sheikh. I expected a service instead I had to go through time consuming loops to find the service personnels which is disguisting..Munna Sheikh assured me to attend to my problem on 16 May. However ason 17 May night no-one has yet attended the problem which I believe is getting worse. Amusing part is none of the above concerned personnels are now picking up the phone... Vendor is assuring me help is on way however I dont belive him either and see it as time buying attitude.
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