Dear Sir,
I purchased a refrigerator Model HRF 341 FR, brand Haier. Costing to me Rs 20, 000 on dated 27 July. The piece is faulty from the day 1. The service engineer Mr Anil Kumar visited so many times from 4 August to 25 August. The problem was not sorted out at that time. We have decided to live with that problem till now.
Now from 08 April onwards there is no cooling.
Our Request no. with customer care is DEL 104090012 & still open. Now also your service engineer Mr Anil Kumar visited on 09 April, 12 April & 13 April. On 12 April a small fan of top freezer is replaced, costing Rs 3650 Service charges. But the Refrigerator is not working. Today also he visited & told that the PCB is also faulty & the same is faulty since August which was not recognised at that time. I don't know how much cost will be for PCB. As Haier was recommended by one of my office colleague. I am suffering a lot in such a summer season due to non working of refrigerator.
The fan which was replaced is costing in other brands only Rs 800-900.
Your service engineer have visited so many times & the problem which is recognised now was from the day 1.Please talk to your service engineer & look in to the matter as early as possible.
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