Hello
I bought Haier washing machine on 19-Mar from Adishwar Stores, Marathhalli, Bangalore (Offical Website: www.adishwarindia.com) They promised me to deliver the washing machine and get it installed on 20-Mar. I waited for these people whole day but no one called me nor i was able to reach their store number (080- 40980514/15) as no was picking up the call. Then i emailed this issue to their customer service on 22-Mar. Then on Tuesday (23-Mar) I started getting apology email and phone calls and some how got the washing machine delivered at 7 pm and they said the installation will be done today at around 8pm. But as I was expecting there was no response from then till this Friday (27-Mar). On 27-Mar at 5 pm i got a call from this number:09035658031 stating that he will come for the installation at 6pm. I waited for that person till 6:30 pm then I tired to call back his number as expected the number was switched off. I call up the Adishwar Customer service number 0802359911 even they tried to track him but they said that the mobile is switched off but they said today the installation will be done at any cost, but it didn’t happen. On 28-Mar I tried to call that number 09035658031 as expected it was not switched off. The Installation engineer picked the call then he said that he will come today after 8:30pm, then I requested him to come before lunch but he said your place it too far so i cannot come, then I said if that the case i will complain it to your superiors he said ok no problem go ahead and complain I don’t care. That how I have landed up here. These days I had felt very bad and have made me realize never buy any products as no buddy cares about you once you pay money to the retailer.
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