Sir,
I, Deepak Sukhatme, ordered for a battery kit vide order No. S10/DL12154003737 Dt. 01/07, The company promised to deliver the same within 72 hrs. But it was not delivered at all till 06/07.
On 07/07 a complait for nondelivery of kit was lodged vide complaint No. C-102403946. Now the company promised to deliver the kit within 48 hrs. But it was not delivered at all till 09/07.
Again on 09/07 a complait for nondelivery of kit was lodged vide complaint No. C-102414410. Now the company promised to deliver the kit within 48 hrs. But it was not delivered at all till today i.e. 12/07, 11.00 hrs.
But on09/07 at 18.23 hrs received a sms from the compant that complaint No. C-102403946. has been attended, (as a matter of fact no body from the company or their representatives turned up)
Again today ie. on 12/07 at 10.18.hrs received a sms from the compant that complaint No. C-102414410. has been attended, (as a matter of fact no body from the company or their representatives turned up)
I fail to understand how a company like Hindustan Univer Ltd, is so poor in after sales services, The tall claims made by them in the TV advertisements are all false.
and that the TV advertisements aired by the company be banned immediately.
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