Hindustan uniliver limited(Pure it)
Delay in delivery of battery kit

I order battery kit of pureit water purifier on 9/07/10.and they told me that product will be deliver within 72 hours but 5days have been passed but the situation is same that is product is not deliver to me till now., When i call to pureit helpline they always say that the battery kit will be deliver to me as soon as possible.