Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Hyundai 1.0 TR Split AirConditioner - No service from Next/Videocon | News #26309

Hyundai 1.0 TR Split AirConditioner
No service from Next/Videocon

This is to reference to Hyundai 1.0 TR Split AirConditioner bought by me on 03/05/08 invoice no: 115 Bill no: 58426 from the following "Next Retail Showroom"

Next

Shivangi Apartment,

Shop No:1, 2, 3,

Near Santoshi Mata Mandir, Poona Link Road,

Vijay Nagar, Kalyan (east) 421 306

Dist Thane

Maharashtra

Tel:022-6457370/022-2358938

After a span of one and half year (1 1/2) Yr), I am still awating form some "NEXT" or Videocon person to visit my place and service my AirConditioner, Which was supported to be provided three (3) times a year.

I called up Mr Rajesh (Mob: XXXX-585-589) the manager at the above "NEXT" showroom who informed me that since he was transfered to Kalyan west, I would have to visit the shop at Kalyan east.

Personally, I visited the shop on 10-September with my invoice copy and receipt of the purchase and met Mr Nikhil, the Manager at the Kalyan east showroom who also promised me to send someone to service my AirConditioner.

Since then, Everyday I have followed-up with Mr Rajesh who has never bothered to send someone to attend my AirConditioner.

Will someone from "Next" or the reputed "Videocon" group wake from the slumber and heed to my request at the earliest since more than 17 months have passed.

Mahendra Bhambhani

D1-701, Kangra Lok Dhara,

Netivali, Kalyan (east)

9892997737



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